Wednesday, November 30, 2016

[careercenter-am] JOB - Production Support Engineer / Energize Global Services

 



Energize Global Services (EGS) CJSC

TITLE: Production Support Engineer

START DATE/ TIME: ASAP

DURATION: Long-term

LOCATION: Yerevan, Armenia

JOB DESCRIPTION: Energize Global Services is looking for a Production
Support Engineer to join the Company's Armenian team managing Belgium's
real-time payment terminals network. The incumbent will work at the
Company's Operations and Support Service providing technical assistance
for the real-time payment authorization applications. The incumbent
should be willing to be trained in Belgium for a month.

JOB RESPONSIBILITIES:
- Work on a web-based application for terminal management system;
- Cooperate with the rest of the Production Support Team members focusing
on making necessary design improvements;
- Responsible for daily verbal and written communications with colleagues
in the Headquarter and tracking of this communication in daily incident,
as well as problem reporting;
- Communicate with a single point of contact (SPOC) and a backup SPOC.

REQUIRED QUALIFICATIONS:
- Bachelor's or Master's degree in a technical field;
- High sense of responsibility, accuracy and attentiveness;
- Fluency in communication in English language;
- Team player and a very optimistic, driven person;
- Well-organized person who can guarantee a good follow-up of the
production incidents;
- Good written and verbal communication skills;
- Analytical and solution-driven skills;
- Good Linux and SQL skills;
- Customer-minded personality;
- Ability to write/ read operation handbooks and operational procedures;
- Stress resistance to work in a production environment;
- Ability to prioritize own work in an ever changing production
environment, meet deadlines, be organized and work orderly and flexibly;
- Willingness to work under high pressure and an ability to stay calm and
diplomatic in these circumstances in order to be as helpful as possible.

APPLICATION PROCEDURES: If interested, please send your last updated CV
to: career@energizeglobal.com , mentioning "Production Support Engineer"
in the subject line of the email.
Please clearly mention in your application letter that you learned of
this job opportunity through Career Center and mention the URL of its
website - www.careercenter.am, Thanks.

OPENING DATE: 29 November 2016

APPLICATION DEADLINE: 28 December 2016

ABOUT COMPANY: Energize Global Services CJSC is a software development
company that provides IT services for partners all over the world.

ABOUT: The Company's Operations and Support Service manages incidents
and problems reporting through a central queue of tickets.

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