Location: Yerevan, Armenia
Category:
Type: Full-time
Deadline: 30-Jun-17 00:00:00
Salary:
Description
The incumbent will maintain hostel reception, provide friendly and helpful service to all its guests with a focus on delivering excellent customer service and guide tours undertaking responsibilities of a tour guide whenever needed.
Responsibilities
- Make bookings and respond to booking emails in a timely manner;
- Greet guests in a welcoming manner and conducting the check-in/ out process thoroughly;
- Mingle with the guests to create a fun and happy atmosphere;
- Responsible for cash handling and briefing of reception related information to the next person on duty;
- Assist guests with their travel requests;
- Be a team player, as well as be prepared to help in areas where assistance is required (serving breakfast, etc.).
RequiredQualifications
- Excellent command of English language;
- Knowledge of travel destinations in the region including places of interest, transport, etc.;
- University graduate;
- Constant strive for improvement;
- Outgoing and enthusiastic personality;
- Committed personality;
- Organised person possessing excellent time management skills;
- Respectful towards others and a team player;
- Strong customer service skills.
Benefits
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