Tuesday, August 29, 2017

Job: Loss Prevention / Security Officer at Armenia Marriott Hotel Yerevan Company

Location: Yerevan, Armenia

Category: Service & Security

Type: Full Time

Deadline: 20-Sep-17 00:00:00

Salary:

Description

Responsibilities

- Patrol all areas of the property; assist guests with room access
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
- Lock property entrances when required
- Conduct daily physical hazard inspections
- Respond to accidents, contact EMS or administer first aid/ CPR as required
- Assist guests/ employees during emergency situations
- Notify appropriate individuals in the event of accidents, attacks, or other incidents
- Defuse guest/ employee disturbances
- Call for outside assistance if necessary
- Complete incident reports to document all Security/ Loss Prevention related incidents
- Handle all interruptions and complaints
- Resolve safety hazard situations
- Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
- Report to scenes of vehicle accidents/ thefts
- Call for assistance using proper code responses
- Complete a Loss Prevention shift summary/ daily activity report
- Maintain confidentiality of all Security/ Loss Prevention and property reports/ documents; release information only to authorized individuals
- Conduct investigations and gather evidence
- Conduct interviews with relevant parties
- Follow all Company policies and procedures: a) Report accidents, injuries, and unsafe work conditions to manager b) Complete safety training and certifications c) Ensure uniform and personal appearance are clean and professional d) Maintain confidentiality of proprietary information e) Protect Company assets
- Welcome and acknowledge all guests according to Company standards: a) Anticipate and address guests' service needs b) Assist individuals with disabilities c) Thank guests with genuine appreciation
- Speak with others using clear and professional language; prepare and review written documents accurately and completely
- Develop and maintain positive working relationships with others; support team to reach common goals
- Comply with quality assurance expectations and standards
- Stand, sit or walk for an extended period of time
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Perform other reasonable job duties as requested by Supervisors

RequiredQualifications

- Experience in Hotel security and/ or security operations in big organizations
- Knowledge of Russian and English languages is a plus

Benefits

Job URL: iJob.am - Loss Prevention / Security Officer @ Armenia Marriott Hotel Yerevan

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