Location: JobParser.Models.Location
Category:
Type: Full Time
Deadline: 08-Feb-18 00:00:00
Salary:
Description
The incumbent, under the direct supervision and guidance of the SDG Lab Lead, overall supervision and endorsement of the SDG Barometer Task Force, in close cooperation with involved stakeholders and other technical teams, shall perform the responsibilities listed below.
Responsibilities
- Prepare, coordinate and lead works for successful delivery of inputs and outputs of SDG Barometer;
- Conduct rigorous desk research to identify similar digital products world-wide, look for cutting-edge technological solutions that can be incorporated into the design of the SDG Barometer;
- Create extensions of the SDG Barometer to fully illustrate real-time SDG implementation in the Republic of Armenia;
- Form SDG Barometer workplan and ensure its timely and quality implementation;
- Ensure quality assurance of the overall process and the work of sub-groups;
- Apply exploratory research tools (e.g., ethnography, focus groups, in-depth interviews, etc.) to understand the user perspective and incorporate into the design of the digital product;
- Synthesize research data and turn it into meaningful insights for debrief of stakeholders;
- Based on conducted research build persona, empathy map;
- Create customer journey maps with detailed description of interaction scenarios to meet persona's goals, needs and reduce empathy friction;
- Sketch visually compelling representation of customer interaction with digital product;
- Interact with engineering team(s) for effective turn of mock-up into functional prototype;
- Regularly report to the SDG Lab Lead and SDG Barometer Task Force on implementation progress, provide solutions to challenges and bottlenecks;
- Support design and testing of digital products;
- Learn/ apply the latest technology trends (for instance, applications of artificial intelligence tools to digital product development) in order to leverage this knowledge in reinvention of customer experience;
- Find fulfillment in turning ideas to new digital products that can be used for policymaking and development.
Expected Outputs:
- Inception. Other recruitments, if needed. Electronic prototype started;
- Competed electronic prototype. Electronic prototype test started;
- Web development started. Other 1-2 prototypes. Enrichment modes;
- 1-2 tests of web. Users' feedback. 2 prototypes. Enrichment modes;
- SDG7web final. Users' feedback. 2 prototypes. Enrichment modes;
- Further adjustments. 2 prototypes. System enrichment, test;
- Further adjustments. 2 prototypes. System enrichment, test;
- Further adjustments. 3 prototypes. System enrichment, test;
- Further adjustments. 3 prototypes. System enrichment, test;
- Final completion. Launch of SDG Barometer.
RequiredQualifications
Education:
- Master's degree, plus at least 2 years of relevant professional experience. First-level university degree, plus at least 3 years' relevant experience maybe considered in lieu of master's degree.
Experience:
- At least 2 years of experience in data visualization and applied customer centric process design in any digitally advanced industry;
- At least 2 years of experience in designing and conducting ethnographic research or relevant customer behavior research (please provide samples/ links to conducted works);
- A solid portfolio containing, but not limited to field studies design guidelines, persona, B2B and B2C customer journeys, design thinking workshops results;
- Previous experience with customer centric process design methods;
- Record track of digital products successfully shipped to market is a plus;
- Experience in digital marketplace creation is a plus;
- Native application of design thinking methodology in past projects;
- Proven track in product prototyping, design and conducting product testing;
- Native usage of Sketch, Adobe Illustrator, InVision or tools alike as well as interactive prototyping tools (Axure, Flinto or alike) is a strong asset;
- Knowledge (or strong willingness to learn) in how artificial intelligence or big data analysis can be utilized when developing digital products or designing policies.
Languages:
- Excellent written and spoken knowledge of Armenian and English languages; knowledge of Russian language is an asset.
Benefits
Job URL: iJob.am - Data Project Lead for SDG Innovation Lab (re-advertisement) @ UNDP Armenia Office
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