Job: E-Commerce Manager at Timeless LLC Company

Location: JobParser.Models.Location

Category:

Type: Full-time

Deadline: 21-Feb-18 00:00:00

Salary:

Description
Timeless LLC is looking for a highly responsible and experienced E-Commerce Manager, who can have a great contribution to the Company by his/ her enthusiastic and creative work.

Responsibilities
- Maintain product catalog to offer ongoing updates of product upsells, cross-sells and merchandising throughout the website and develop pages and content as needed;
- Support development of enhancements/ functionality for the E-commerce platform;
- Test cross browser and cross platform compatible content (e.g.: IE, Firefox, Safari and Chrome);
- Work with the Marketing team to develop web ads and web banners;
- Work effectively to optimize search results and improve keywords;
- Manage E-commerce order processing;
- Accurately process customer orders;
- Provide exceptional customer service via phone and email, including taking orders, troubleshooting web problems, and resolving customer concerns;
- Proactively identify operational problems, suggest solutions, and independently resolve issues;
- Interact routinely (telephone and email) with customers, Sales team and warehouse;
- Develop new business opportunities and produce new solutions;
- Oversee and conduct website updates;
- Upload products into the E-commerce platform;
- Analyze marketing programs and adjust strategy and tactics to increase effectiveness;
- Identify and survey market trends, new product launches/ innovations, and stay up-to-date on trends in E-commerce;
- Research and report E-commerce metrics/ analytics.

RequiredQualifications
- Higher education;
- At least 2 years of experience in E-commerce;
- Working knowledge of retail business and E-commerce best practices;
- Knowledge of HTML and CSS is an advantage;
- Knowledge of Google AdWords, AdRoll, and Affiliate Marketing;
- NetSuite CRM experience a plus;
- Detail oriented person with excellent organization, communication (written and verbal), and interpersonal skills;
- Ability to work efficiently and accurately while working toward multiple deadlines;
- Advanced proficiency in Word, Excel, and PowerPoint;
- Self-starter and proactive person; creative thinker and problem solver;
- Ability to work under pressure effectively and efficiently.

Benefits

Job URL: iJob.am - E-Commerce Manager @ Timeless LLC