Type: Full Time
Deadline: 28-Feb-18 00:00:00
Bass Boutique Hotel is looking for an enthusiastic and self-motivated Night Shift Receptionist to join its team. This unique individual must possess excellent communication skills in customer relations.
- Make check-in/ check-out;
- Welcome guests;
- Meet guests' requests and solve the issues immediately;
- Prepare bills and take payments;
- Deal with bookings by phone, e-mail, letter or face-to-face;
- Answer calls;
- Organize other tasks assigned by the superior.
- High education;
- Experience in the same position is a plus;
- Excellent written and oral communication skills in Armenian, Russian and English languages;
- Strong customer service skills;
- Friendly and professional telephone manner;
- Ability to stay calm under pressure and look after several things at once;
- Computer literacy, particularly knowledge of Word and Excel.