Wednesday, May 23, 2018

Job: Payment Services Agent at HSBC Bank Armenia CJSC Company

Location: JobParser.Models.LocationModel

Category: Banking/credit

Type: Full time

Deadline: 22-Jun-18 00:00:00

Salary:

Description

Responsibilities

  • Efficiently execute payment operations and always provide support to business lines and functions.
  • Coordinate internal departments and branch communication with Payments and must ensure accuracy and integrity of relationships.
  • Negotiate with partners both Bank and Group wide within frames of various projects, new solution implementation, having exposure to increase standards in all services the department provides.
  • Adhere to SLAs in daily operations ensuring timely and errorless execution of customer instructions.
  • Have basic involvement and assistance in other tasks of department
  • Maintain sound relationships with global businesses and functions providing adequate professional support.
  • Provide high quality regulatory report in accurate manner, reflecting business state and flow. Adhering to the letter and spirit of local and regional legislation and internal policies and procedures.
  • Provide prompt assistance and support to teammates and department’s superior team.
  • Contribute to the extent possible to the Department teamwork, create positive and inspiring atmosphere, supporting team environment.
  • Timely complete mandatory trainings and reading assignments, maintaining awareness and knowledge of all related banking fields, regulations, policies, systems and controls.
  • Create and update descriptive manuals for new/existing processes and provide adequate training and guidance to new/learning colleagues. Jobholder is expected to rotate among different functions within the department upon necessity maintaining high quality and speed of operations.
  • Drive up employee engagement demonstrating high standards of HSBC values, developing and supporting team environment both in daily operational and other circumstances.
  • Continuously seek process improvement and automation, to boost efficiency, prevent manual processing where possible and lead to quality enhancement of operations.

RequiredQualifications

  • University Degree in Banking, Finance, Economics or related field
  • Experience in a Banking sphere will be an asset
  • Knowledge of local regulatory normative acts from Payment perspectives for regulatory reporting purposes.
  • Time management skills, ability to multitask and handle load
  • Ability to work under pressure with tight deadlines and time constraints
  • Adhere to internal and external deadlines
  • High speed of processing, touch typing is desirable
  • Team orientation, excellent communication skills.
  • Willingness to learn
  • Detail orientation
  • Strategic thinking
  • Fluency in English, Armenian
  • Profound knowledge of Microsoft Office
  • Previous similar work experience will be of benefit

Benefits

Job URL: iJob.am - Payment Services Agent @ HSBC Bank Armenia CJSC

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