Location: JobParser.Models.LocationModel
Category: Banking/credit
Type: Full time
Deadline: 22-Jun-18 00:00:00
Salary:
Description
Responsibilities
- Efficiently execute payment operations and always provide support to business lines and functions.
- Coordinate internal departments and branch communication with Payments and must ensure accuracy and integrity of relationships.
- Negotiate with partners both Bank and Group wide within frames of various projects, new solution implementation, having exposure to increase standards in all services the department provides.
- Adhere to SLAs in daily operations ensuring timely and errorless execution of customer instructions.
- Have basic involvement and assistance in other tasks of department
- Maintain sound relationships with global businesses and functions providing adequate professional support.
- Provide high quality regulatory report in accurate manner, reflecting business state and flow. Adhering to the letter and spirit of local and regional legislation and internal policies and procedures.
- Provide prompt assistance and support to teammates and department’s superior team.
- Contribute to the extent possible to the Department teamwork, create positive and inspiring atmosphere, supporting team environment.
- Timely complete mandatory trainings and reading assignments, maintaining awareness and knowledge of all related banking fields, regulations, policies, systems and controls.
- Create and update descriptive manuals for new/existing processes and provide adequate training and guidance to new/learning colleagues. Jobholder is expected to rotate among different functions within the department upon necessity maintaining high quality and speed of operations.
- Drive up employee engagement demonstrating high standards of HSBC values, developing and supporting team environment both in daily operational and other circumstances.
- Continuously seek process improvement and automation, to boost efficiency, prevent manual processing where possible and lead to quality enhancement of operations.
RequiredQualifications
- University Degree in Banking, Finance, Economics or related field
- Experience in a Banking sphere will be an asset
- Knowledge of local regulatory normative acts from Payment perspectives for regulatory reporting purposes.
- Time management skills, ability to multitask and handle load
- Ability to work under pressure with tight deadlines and time constraints
- Adhere to internal and external deadlines
- High speed of processing, touch typing is desirable
- Team orientation, excellent communication skills.
- Willingness to learn
- Detail orientation
- Strategic thinking
- Fluency in English, Armenian
- Profound knowledge of Microsoft Office
- Previous similar work experience will be of benefit
Benefits
Job URL: iJob.am - Payment Services Agent @ HSBC Bank Armenia CJSC
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